Benefit assessment contractors hiding in plain sight

Assessments of people’s applications for disability benefits in the UK, are carried out by contractors for the government. That is, of course, well known.

It is equally common knowledge that those contractors are Atos, Capita, and Maximus. Between them, they have made hundreds of millions of pounds from their contracts with the government’s Department for Work and Pensions (DWP). Quite a lucrative business, eh?

I’d say it is akin to a licence to print money at the expense, and terror, of those applying for either employment and support allowance (ESA) or personal independence payment (PIP).

Assessments, especially outcomes of face-to-face interviews with claimants, have been widely criticised – not least by tribunals that hear appeals against them.

Atos has tried to hide its involvement in PIP assessments by rebranding itself as Independent Assessment Services. It announced the change last summer. Call it what you will, though, it is still Atos Healthcare and its abysmal record – but in disguise.

But what, you may ask, is the Health Assessment Advisory Service of the grandly-named Centre for Health and Disability Assessments? Sounds as though it could be part of the government.

Assessments for benefits

The CHSA website says:

The Government provides certain benefits for people who are out of work due to long-term illness or as a result of a disability or health condition. The Government has decided that the best way to assess eligibility is through an independent health assessment under the Health Assessment Advisory Service.

Centre for Health and Disability Assessments provides the service on behalf of the Department for Work and Pensions (DWP). The contract between DWP and Centre for Health and Disability Assessments started 1 March 2015.

Healthcare Professionals from Centre for Health and Disability Assessments conduct one-to-one assessments with individuals seeking disability benefits and delivers a report to DWP. DWP then uses this information to determine a person’s benefit entitlement.

assessmentAll the way through, the website fails to mention the real identity of who or what is behind the CHDA. Then, at the very bottom, under the name of the Centre for Health and Disability Assessments, in small print it reveals ‘Operated by MAXIMUS’.

Surprise, surprise! Enough said, I think.

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Affiliate disclaimer: This affiliate disclosure details the affiliate relationships of MS, Health & Disability at with other companies and products. Read more.

* * * * * is the personal website of Ian Franks, a freelance medical writer and editor for various health information sites. He enjoyed a successful career as a journalist, from reporter to editor in the print media. He gained a Journalist of the Year award in his native UK. Ian received a diagnosis of MS in 2002 and now lives in the south of Spain. He uses a wheelchair and advocates on mobility and accessibility issues.

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Note: Health-related information available on 50shadesofsun website is intended for your general knowledge only and is not a substitute for medical advice or treatment for specific medical conditions. I am not a doctor and cannot and do not give you medical advice. You should seek prompt medical care for any specific health issues and consult a doctor before starting a new diet or exercise programme. Any opinions expressed are purely my own unless otherwise stated.


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